Privacy Policy

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At Repicci's Italian Ice & Gelato of Southern Tennessee, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our food truck, use our website, or interact with us in any other way.

Information We Collect

We may collect the following types of information:

• Personal Information: When you interact with us (e.g., make a purchase, sign up for a newsletter, or provide feedback), we may collect your name, email address, phone number, and payment information.
• Non-Personal Information: This includes information such as your IP address, browser type, and device information when you visit our website or interact with our online presence.
• Location Data: If you visit our food truck or interact with us via a mobile app or location-based service, we may collect location information to provide better service and updates about our location.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including payments.
• Communicate with you regarding your orders, promotions, or updates about our food truck’s location.
• Improve our services and customer experience.
• Respond to customer service inquiries or requests.
• Send promotional emails or newsletters if you’ve opted in.
• Track and analyze website usage to improve our online presence and offerings.

How We Protect Your Information

We take reasonable steps to protect your personal information. This includes secure online transactions, encryption, and other security measures. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who assist with payment processing, order fulfillment, or marketing services. These providers are contractually obligated to protect your information.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena).

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your user experience. Cookies are small data files stored on your device that help us recognize you and personalize your experience. You can control cookie settings through your browser settings.

Your Rights and Choices

You have the right to:

• Access and Update: Request access to and correction of your personal information.
• Opt-Out of Marketing: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by following the link provided in each communication.
• Delete Your Information: In some cases, you may request that we delete your personal information, subject to legal or contractual restrictions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

SMS Terms of Service 

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Repicci's Italian Ice & Gelato of Southern TN. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at www.italianiceofsoutherntn.com. Message HELP for help. Reply STOP to any message to opt out.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Repicci's Italian Ice & Gelato of Southern TN
(931) 313-9078

southerntn@italianice.com